Tag Archives: HM Government

To support you using the Client and Cost Management System (CCMS) there are now almost 100 quick guides available on the CCMS training website, broken down between those relevant to advocates and providers, and covering:

• navigation in CCMS
• making an initial application
• managing live cases
• closing cases and submitting bills
• technical tips for using CCMS

Around 3,500 users each month access the website, and over the last year there have been at least 50,000 page views and around 20,000 downloads of quick guides and interactive training modules.

One provider told us:

(I) used the (quick)guides all the time when we first used CCMS until I was confident… without the guides. I found them to be invaluable (and) easy to follow. Overall I found them clear and precise and still use them as a good reference guide should the need arise.

New guides are added in response to feedback we receive – through phone calls and other contact with us – on areas where you have asked for help in using the system. The following guides have been uploaded in the last 2 months:

• Navigation in CCMS – remittance advice
• Making an initial application – linking cases
• Making an initial application – Special Children’s Act
• Managing live cases – amendments
• Managing live cases – high cost case registration/query
• Managing live cases – means review
• Managing live cases – legal appeal review
• Managing live cases – submit a case enquiry
• Closing cases and submitting bills – resubmitting a rejected bill
• Closing cases and submitting bills – appeal bill
• Closing cases and submitting bills – court assessed bills
• Closing cases and submitting bills – high cost billing
• Closing cases and submitting bills – submitting outcomes and discharge

Moving forward, we will update the ‘What’s New’ section of the CCMS training website when guides are added or updated so you can see at a glance when changes have been made.

We welcome feedback on any new guides providers would find valuable, so please let us know.

Further information

CCMS training – Quick Guides – to see the quick guides available

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Introduction The River Thames between Datchet and Teddington has the largest area of undefended, developed floodplain in England. Over 15,000 homes and businesses within the area are at risk from flooding. The River Thames Scheme will reduce the risk … read more

Introduction The River Thames between Datchet and Teddington has the largest area of undefended floodplain in England. Over 15,000 homes and businesses within the area are at risk from flooding. The River Thames Scheme will reduce the risk of flooding… read more

Archaeological surveys will start in June 2017 and are expected to finish at the end of the year. They will take place in areas of Chertsey Abbey Meads, Kingsmead Quarry, Thorpe Hay Meadow, Desborough, Datchet, and Shepperton.

We use different survey techniques in different areas to give us a wide range of data. This gives us a better understanding of what is likely to be in the ground. We use this information to plan the construction of the River Thames scheme.

The results of these surveys will help us identify targeted locations for trial trenches, in late 2017, to evaluate the archaeology.

Geophysical Surveys

Different materials below the ground can cause local disturbances in the Earth’s magnetic field that are detectable with sensitive equipment. Archaeologists use hand held devices or small hand pulled carts to establish the presence of buried archaeological remains and the potential of the study area.

Earthworks Surveys

Help identify the presence of archaeologically significant earthworks or landscape features. Archaeologists look at the areas and compare what they see with historical maps and aerial photographs.

Borehole Surveys

Archaeologists dig boreholes and hand auger pits to record the composition of the ground. This information enables archaeologists to draw conclusions about how and when the area may have been used. The boreholes are excavated using specialist construction equipment.

Electrical Resistivity

Tomography Surveys Archaeologists insert magnetic probes into the ground to gather more data about the composition of the ground to support the information recorded by the borehole surveys.

Metal Detecting Surveys

Archaeologists use high performance metal detectors to detect different types of metals in the ground. This information is used to identify areas that could contain archaeological remains.

Field Walking Surveys

Archaeologists walk along marked out areas looking at the land for features to identify areas that could contain archaeological remains.

All works are carried out under the supervision of either our consultant engineers or a member of Environment Agency staff, in accordance with an agreed method statement.

If you would like more information about the River Thames Scheme please visit our website

Environment Agency June 2017

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With the new football season underway, CT Policing has been working with the Premier League, EFL and FA to help improve stadium security.

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