Letter from Transport Secretary about train tickets


I appreciate you taking the time to share your suggestions about the introduction and benefits of flexible season tickets. The Government recognises the change in modern commuting patterns, the impact of COVID19 and therefore the need to accommodate a more flexible style of working and travelling.

In response, the Department has proactively worked with the rail industry, and is currently considering proposals received from train operators that try to ensure better value and convenience for part-time and flexible commuters and support those returning to the railway.

My Department remains committed to delivering wholesale reform of the rail industry to put the priorities of passengers first. The Williams Rail Review was in the final stages at the outbreak of COVID-19. I view the purpose of the reforms as important as ever, but further work needs to be done now to reflect the impact of COVID-19 on the sector.

We are progressing with this work and are continuing to examine a range of options to reform the railways, including how we can accelerate our modernisation plans in light of a changed post-COVID world.

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