The recent publication of our fourth Biodiversity Action Plan (BAP) marks another milestone in our commitment towards a more sustainable future. Although it focuses on our specific aims for the next few years, together with our new Sustainability Repor… read more
[English] – [Cymraeg] If you’ve ever used DVLA’s public online services, you may well have spotted that most of them are also available in Welsh or used them yourself if you speak the language. As today is Welsh language rights day (‘Mae gen i hawl’), … read more
It’s been just over a year since our students started the programme and, despite the disruption of the pandemic, our Business Analysis (BA) development team have done an amazing job. They’ve successfully reached the midway point of their two-year progr… read more
There’s a diverse range of careers and roles at DVLA and a huge focus on personal development within the agency. Jodie Lewis, an IT Business Analyst (BA), tells us about her career journey at DVLA. First steps I started in a temporary position processi… read more
To design online services which improve the experience for users when they transact with DVLA, it is important to understand what our customers need from us. Our User Experience (UX) team use several different testing methods to get this insight. Dan W… read more